Terms and Conditions

TERMS AND CONDITIONS OF USE OF GOJINSARDINIA.COM

We invite you to read carefully the conditions below, and to print and / or save them on another durable medium of your choice. This site (hereinafter the “Site”) is owned by Tiziana Zingariello, with registered and administrative offices in Loc. Rena snc, 07021 Arzachena (OT), tax code and registration with the Sassari Register of Companies number REA SS – 191940 P.IVA 02633680901, and is dedicated to the retail sale to the subjects identified by the data entered when completing the registration form (hereinafter referred to as “Customer”). GojinSardinia observes the law on distance sales (Legislative Decree 206/2005).

GENERAL CONDITIONS

These general conditions of sale are the only applicable and replace any other condition, unless written exception. GojinSardinia reserves the right to change these general conditions of sale, it is therefore necessary to read again before placing an order on the site www.gojinsardinia.com. Such modifications will be immediately opposable to the Customer, starting from their diffusion and can not be applied to the contracts concluded previously. GojinSardinia considers that, by confirming its order, the Customer has read and accepted without reservation the present general conditions of sale. The methods of transport and payment are listed in detail in the relevant sections and are to be considered an integral and essential part of this contract. The methods of processing personal data (privacy) are listed in the relevant section and are to be considered as an integral part of this contract.

SALE PRICES ON THE SITE

All prices displayed on the Site are expressed in EURO and include VAT, net of shipping costs and any discounts due to promotion codes. GojinSardinia reserves the right to make changes to sales prices at any time and without notice of any kind.

BILLING AND ACCOMPANYING DOCUMENTS

If the purchase is made by a professional, it will be possible to request an invoice by selecting the appropriate box during the order process and entering the billing information including the tax code and / or VAT number. The professional is responsible for the correct insertion of the billing data and is expressly informed that, in case of failure to request the invoice when ordering, it will not be possible to request it later.

RIGHT OF WITHDRAWAL

As described in the Legislative Decree 185/99, the right of withdrawal is not allowed in the case of goods that by their nature can not be returned or are liable to deteriorate or expire rapidly (eg fresh and perishable food products such as fruit, vegetables , etc.) or in the case of tailor-made or customized goods (eg cured meats and deli products). The purchase of perishable products therefore does not enjoy the right of withdrawal. Pursuant to Legislative Decree 185/99, given the nature of the products and the deterioration and loss of value that would result in the event of a return, no right of withdrawal is therefore provided for.

PAYMENT AND BILLING METHODS

The Customer may make the payment of the Products and Accessory Charges through PayPal, Credit Cards, Bank Transfer and Cash on Delivery.

Paypal
To guarantee maximum security, the Customer will make the payment transaction directly on the PayPal server. The Website does not store the Customer’s credit card number but, thanks to the secure communication system of the reference credit institution, starting from the second purchase, the Customer who wishes – by selecting the appropriate option – can proceed without re-enter your data. PayPal uses SSL to encrypt the data transmitted between its server and the Customer’s browser.

Credit cards

The circuits on which it is possible to purchase on the Website are: Visa / Visa Electron, Mastercard, American Express

The purchase by Credit Card on the Gojinsardinia.com website is managed by BNL POSitivity, a BNP Paribas group company specialized in the management of payment transactions carried out with POS. The payment procedures are completed in a secure environment and the data are transmitted using the SSL (Secure Socket Layer) protocol to encrypt the transmitted data.

Bank transfer

The Customer must make the transfer by the 3rd day following the date of receipt of the order confirmation sent by the Seller. In default, the order will be canceled.

The bank transfer must be made in favor of:

Azienda Agricola Lu Taddatu
IBAN code: IT05P0100584900000000002426

Reason: the customer must indicate in the reason for the transfer the number and the order date indicated in the confirmation email received from the Seller (eg Order No. 1234 of 12.5.2017).

 

Mark
Payment will be made upon receipt of the Products and may only be made in cash.

REFUNDS

In order to guarantee maximum freshness linked to the seasonality of the products and to the variability of production dependent on atmospheric conditions (drought, heavy rain, snowfall, frost) the Registered User / Consumer Customer, acknowledges and agrees that they may not be delivered sporadically the Products indicated in the order sent and accepted by the Seller. In this case, GojinSardinia will promptly repay the amounts relating to the Products ordered and not delivered. The refund will be made using the same payment method used by the Consumer Customer.

In the event that the payment was made in Cash on Delivery, it will be the Customer’s responsibility to send an email within 24 hours from the delivery of the product, thus communicating their bank details, indicating the date and the order number. After the deadline, the refund will be considered not applicable.

COMPLAINTS

If you have a complaint to expose you can do it by phone, mail or e-mail. It is in the interest of GojinSardinia that all complaints and disputes are settled out of court and in accordance with the law.

SHIPPING AND DELIVERY

Currently we only ship to Italy, including islands and San Marino.

For the shipment of your fresh product, we have entrusted to a network of specialized couriers (STEF Italia s.p.a.) that deliver with state-of-the-art equipment equipped with a refrigerator and that only carry food. Professionals with years of experience in the sector, equipped with tools, means of transport and warehouses of the latest generation, able to guarantee an entire logistics at a controlled temperature. What does it mean? That the products, from when they are collected to when they are delivered into your hands, travel at temperatures between 0 ° C and 4 ° C.
Our courier will call you to anticipate the time when he will deliver your order, to the address indicated by you within a maximum of 48 hours, except in circumstances of force majeure (strikes, wars, natural disasters and any other event that makes production, transport, or delivery of products impractical).

TREATMENT OF PERSONAL DATA

The Customer’s data are processed by GojinSardinia in compliance with the provisions on personal data protection, as specified in the privacy information section.